Refund policy

Full Refund:

  • If the booking is canceled within 30 minutes of payment and before vehicle handover.
  • If the dealer cancels the booking due to unavailability.

Partial Refund:

  • If the user cancels after vehicle confirmation but before pickup, a 10% cancellation fee will be deducted.
  • If the vehicle is returned earlier than the booking period, refund will be calculated on a pro-rata basis (after deducting minimum booking charges).

No Refund:

  • If the vehicle is already picked up and used.
  • For no-shows (user fails to collect the vehicle at scheduled time).
  • For damages, traffic challans, or late returns — charges will be deducted separately.